Technology and Solutions

Last updated: March 10, 2026

1. Introduction

These Terms and Conditions govern the use of services provided by Technology and Solutions ("Company", "we", "our", or "us"). By accessing or using our platform you agree to comply with these Terms.

The platform provides hosted access to open-source software applications along with related services including installation, configuration, hosting, updates, and technical maintenance.

2. Services

The platform may provide the following services:

• Deployment of open-source software applications
• Cloud hosting and infrastructure management
• System configuration and setup
• Security updates and software maintenance
• Data storage and backup services
• Technical support and troubleshooting

Service availability and features may vary depending on the selected subscription plan or agreement.

3. Open Source Software

The services may include applications developed by independent open-source communities. Ownership and copyright of such software remain with the respective developers.

Examples of such software may include:

• Odoo
• ERPNext
• PrestaShop
• WooCommerce
• WordPress

These applications are governed by their respective open-source licenses. The Company does not claim ownership of the underlying software and only provides hosting and related operational services.

4. User Accounts

Users may be required to create an account in order to access certain services.

By creating an account you agree to:

• Provide accurate and complete information
• Maintain confidentiality of login credentials
• Accept responsibility for activities performed under your account

The Company reserves the right to suspend or terminate accounts that violate these Terms.

5. Acceptable Use

Users must not use the platform for:

• Illegal activities or unlawful content
• Hosting malicious software or malware
• Unauthorized access to systems or networks
• Activities that disrupt the platform or other users
• Distribution of spam or fraudulent material

Violation of these rules may result in suspension or termination of services.

6. Payments and Billing

Some services require payment. Pricing may be listed on the platform or provided through a separate agreement.

• Fees may be charged monthly or annually
• Failure to pay may result in suspension of services
• Applicable taxes such as GST may be added to invoices

7. Data Ownership and Responsibility

Users retain ownership of their data and content stored within the hosted applications.

The Company acts only as a service provider and does not claim ownership of user-generated data.

8. Data Backups

The platform may provide automated backups as part of certain plans. However:

• Backup frequency may vary by service plan
• Recovery cannot be guaranteed in all situations
• Users are encouraged to maintain independent backups

9. Service Availability

The Company aims to provide reliable services but does not guarantee uninterrupted availability.

Downtime may occur due to:

• Scheduled maintenance
• Infrastructure failures
• Network or connectivity issues
• Third-party service disruptions

10. Third-Party Services

The platform may rely on third-party providers including hosting providers, payment processors, or APIs.

The Company is not responsible for service failures or disruptions caused by third-party providers.

11. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for any indirect or consequential damages including:

• Loss of data
• Loss of revenue or profits
• Business interruption
• Operational disruptions

Services are provided on an “as-is” and “as-available” basis.

12. Termination

The Company may suspend or terminate services if:

• These Terms are violated
• Payment obligations are not fulfilled
• Required by legal or regulatory authorities

Users may terminate services by cancelling their subscription or contacting support.

13. Changes to Terms

The Company may update these Terms periodically. Continued use of the platform after such changes indicates acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Lucknow, Uttar Pradesh, India.

15. Contact Information

For questions regarding these Terms, please contact our support team.

Last updated: March 10, 2026

1. Introduction

This Privacy Policy explains how Technology and Solution collects, uses, and protects information when you use our platform and services.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

• Name and contact details
• Email address
• Phone number
• Billing and payment information
• Account credentials
• Usage data and technical information

3. How We Use Information

We use collected information to:

• Provide and maintain services
• Process payments and subscriptions
• Provide technical support
• Improve platform functionality
• Communicate updates and service notifications

4. User Data and Content

Users may store data within hosted applications on our platform. Ownership of this data remains with the user.

We do not access or use user data except when required for service maintenance, troubleshooting, or legal obligations.

5. Cookies and Tracking

Our platform may use cookies and similar technologies to improve user experience and analyze website usage.

• Session cookies for login sessions
• Analytics cookies for usage statistics
• Security cookies to protect accounts

6. Data Security

We take reasonable measures to protect user data from unauthorized access, loss, or misuse.

However, no internet-based service can guarantee complete security.

7. Third-Party Services

Our platform may rely on third-party providers such as hosting services, payment processors, or analytics tools.

These providers may process certain information as necessary to deliver their services.

8. Data Retention

We retain personal information only as long as necessary to provide services and comply with legal obligations.

9. User Rights

Users may request:

• Access to their personal information
• Correction of inaccurate information
• Deletion of personal data where applicable

10. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the platform indicates acceptance of the updated policy.

11. Contact Information

For privacy-related questions, contact our support team.

Last updated: March 10, 2026

1. Introduction

This Refund Policy describes the conditions under which payments made to Technology and Solution for services provided through the platform may be refunded.

The platform provides hosted access to open-source software applications along with related services including setup, hosting, configuration, maintenance, and technical support.

By purchasing or subscribing to any service offered on the platform, users agree to the terms described in this Refund Policy.

2. Nature of Services

The services offered through the platform involve digital infrastructure resources such as server allocation, application deployment, system configuration, and ongoing maintenance.

Because these services require immediate allocation of computing resources and operational effort, refunds may be limited once the service has been activated.

3. Subscription Payments

Subscription plans may be billed on a monthly, quarterly, or annual basis depending on the selected plan.

• Subscription fees are charged in advance.
• Access to services is granted after payment confirmation.
• Subscriptions automatically renew unless cancelled.

Users are responsible for cancelling subscriptions before the next billing cycle if they no longer wish to continue the service.

4. Refund Eligibility

Refunds may be considered under limited circumstances including:

• Duplicate payments made in error
• Incorrect billing due to technical issues
• Failure to provision the service as described

Refund requests must be submitted within a reasonable period after the payment transaction.

5. Non-Refundable Situations

Refunds will generally not be issued in the following situations:

• Services that have already been provisioned or activated
• Setup or installation fees
• Server provisioning or infrastructure allocation
• Custom configuration or development work
• User decision to discontinue the service after activation

6. Setup and Onboarding Fees

Some services may include a one-time setup or onboarding fee for installation, configuration, and initial deployment of the software.

These setup fees are generally non-refundable once the setup process has started or been completed.

7. Service Cancellation

Users may cancel their subscription at any time by contacting support or using available account controls.

Cancellation stops future billing but does not automatically entitle the user to a refund for the current billing period.

8. Service Suspension

Services may be suspended or terminated in accordance with the platform's Terms and Conditions in cases including:

• Violation of acceptable use policies
• Non-payment of fees
• Illegal or abusive use of services

Refunds are generally not provided when services are suspended or terminated for policy violations.

9. Payment Processing

Payments may be processed through third-party payment gateways or financial service providers.

Processing times for refunds may depend on the policies of the payment provider or banking institution.

10. Refund Processing Time

Approved refunds are typically processed within a reasonable period after review of the refund request.

The time required for the refunded amount to appear in the user's account may vary depending on the payment method used.

11. Changes to This Policy

This Refund Policy may be updated from time to time to reflect changes in services, pricing structures, or operational requirements.

Continued use of the platform after such updates indicates acceptance of the revised policy.

12. Contact Information

For refund-related inquiries or requests, please contact our support team.